Yeah, I don't have to wait so much at the clinic!

at work, the women's clinic doesn't use phase sheets anymore in the packets. How are they supposed to know what to charge the insurance companies for?

on another note, it's the first time I see a public hospital address wait times. The nursing director of the women's clinic came out to the front desk and asked people how long they've been waiting and successfully reduced the number of people waiting to about 4 at a time. One way, when people came in they stopped searching through the computer for appt times for each person. The person simply wrote down their appt time and with who. Good job Highland! Waiting times in hospitals, drs offices and clinics are an issue especially in public facilities